Vehicle Digital Service Platform

The vehicle manufacturer provides service support (service, technology, and spare parts guarantee) to overseas service stations and end users through the platform to help them improve their service level and customer satisfaction

Provide overseas users with queries on all domestic specialized vehicle series and models, and recently promote product display and announcement model queries

The platform provides a comprehensive online query function for product technical information, and overseas service stations and end users can query various technical information at any time

Management of the warranty service process for vehicles within the warranty period for overseas users (such as: warranty business, emergency rescue, emergency parts replacement, warranty identification, TR order, etc.); technical support for maintenance of out-of-warranty business

Overseas service stations and end users can directly order accessories through the platform, ensure the timeliness and accuracy of accessories supply, and control the rationality of stocking

Improve the ability and level of overseas maintenance personnel through remote training, and solve training landing problems (training, exams, textbooks, papers, certificates, etc.)